Head of Solutions
Paystand is a dynamic and rapidly growing company with roots in the serene Santa Cruz mountains and a footprint extending to vibrant tech hubs like Guadalajara, Salt Lake City, South San Francisco, and Minneapolis. Recognized three years in a row on the Inc. 5000 list of fastest-growing companies and bolstered by the recent acquisition of Yaydoo, Paystand is at the forefront of innovation in FinTech.
As a venture-backed organization, we take pride in being a top innovator in the industry. Our mission is to transform capital efficiency for enterprise businesses through our revolutionary "Payments as a Service" platform. Utilizing cutting-edge technologies, including internet, blockchain, and FinTech services, we digitize receivables, automate processing, reduce time-to-cash, lower transaction costs, and create new revenue streams for our clients.
By joining Paystand, you become part of a team that values innovation, growth, and excellence. We are committed to fostering a dynamic work environment where your skills and talents are not only recognized but also contribute to the continued success of our company.
Role at a Glance
We are seeking an experienced and innovative Head of Solutions to lead our dynamic team. The role oversees the delivery of our solutions from pre-sales conception, to development of proposals, and the actual delivery of solutions into our customers’ production environments. The ideal candidate will be deeply versed in financial technology and payment solutions, with a history of creating and delivering industry-leading payment products tailored to our client's needs. Solution teams are primarily based in Scotts Valley and Guadalajara so limited travel will be required.
- Pre-Sales Support:
- Lead the Pre-sales technical team in support of Sales and Channel initiatives.
- Showcase Paystand’s solutions in line with our mission that was described above while building our technical credibility with client executives.
- Client Engagement & Consulting:
- Collaborate with sales and customer success teams to decipher client needs.
- Offer expert consultation for optimal payment solutions.
- Cross-functional Collaboration:
- Liaise with product, engineering, support, and sales teams for seamless solution integration.
- Relay field feedback to guide product evolution.
- Team Leadership & Development:
- Recruit and mentor solution architects and specialists.
- Cultivate creativity, problem-solving, and a client-first mindset.
- Solutions Delivery:
- Head the team for solution implementation post-pre-sales by providing a rigorous project management approach
- Oversee the allocation of resources given competing demands from onboarding customers
- Advocate for creating replicable implementation templates ensuring product usage.
- Client Success & Retention:
- Partner with client success teams for smooth onboarding and solution adoption.
- Continuously monitor and enhance client satisfaction.
Qualifications & Requirements
- Bachelor's degree in Business, Finance, or a related field (Master's preferred).
- 12+ years in fintech or payments industry leadership, emphasizing solution design.
- History of crafting and rolling out successful payment solutions.
- Strategic, analytical thinker with an executive presence.
- Superior communication and presentation skills.
- Ability to inspire cross-functional teams in a high-speed setting.
- Resilient, innovative problem-solver.
- 135,000 USD - 165,000 USD salary base + stock options.
- 401k plan.
- Generous PTO.
- Catered Lunches Daily and unlimited snack wall.
- A passionate, driven team that values fun.
If you're passionate about driving change in the FinTech landscape and being part of a company that is shaping the future of digital payments, we invite you to explore opportunities with Paystand.
We understand that no candidate is perfectly qualified for any job. Experience manifests in diverse ways, skills are transferable, and passion is a powerful driver. Your journey and skills are unique, and we value the richness that diverse perspectives bring to our team.
More than a resume, we prioritize a genuine commitment, impactful contributions, and the ability to thrive in our dynamic, collaborative environment. We are enthusiastic about providing you with opportunities to learn and grow within this role. If your experience aligns closely with what we're seeking, we encourage you to apply.
We celebrate the belief that diversity in backgrounds and thoughts fuels better problem-solving and fosters more creative thinking. Our commitment to adding new perspectives to the team reflects our dedication to innovation and inclusivity.
Your journey is important to us, and we look forward to the possibility of welcoming you to our team at Paystand. Feel free to reach out; we can't wait to hear from you.
All roles are on-site only. Only English resumes will be considered.
***No external recruiters please***