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Technical Advisory Program Manager

SnapLogic

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IT, Operations

United States

Posted on Saturday, January 13, 2024

The Role:

SnapLogic Enterprise Architecture team is looking for a highly talented Technical Advisory Program Manager focused on supporting the growth of the business by leading the program management for strategic account planning for expansion in key accounts. Reporting to the VP, Global Enterprise Architecture, this role will program manage all related planning activities focused on expanding existing strategic accounts into large SnapLogic deployments. The right candidate will possess strong program management, product management experience, technical, leadership, analytical, and drive for results rigor – as well as have the ability to effectively influence and communicate cross functionally with all levels of the organization both internally and externally. In addition, this person will thrive in a fast-paced, team-oriented environment, be a self-starter, and have experience managing complex product launches and expansion initiatives, with focus on growing the business and measuring success through unit goals/revenue targets. The role requires you to be a results-based problem solver who wants to bring a strategic mindset and structured approach to executing programs to influence growth through Architecture practice within strategic accounts. This team is composed of techno-functional subject matter experts who can collaborate with business partners to define problems, identify the right tool(s) to address these issues, and design and implement the appropriate solutions to drive the business forward.

This role is remote, with up to 30% travel required. Preference for candidates located in Eastern time zone.

What You'll Do:

Reporting to the VP, Enterprise Architecture, this role will program manage all related technical and strategy planning activities focused on expanding existing customer footprint in global strategic accounts
The right candidate will possess strong program management, leadership, analytical, and drive for results rigor – as well as have the ability to effectively influence and communicate cross functionally with all levels of the organization both internally and with customers
Listen to customer concerns and act as an advocate within SnapLogic to drive for resolution
Collaborate with product management, engineering, sales, to articulate customer value requirements to drive product adoption and growth on a global level
Drive strategic alignment across planning and execution of initiatives that support the expansion of existing strategic accounts as part of Technical Advisory program within Enterprise Architecture group
Manage the information product focused on publishing white papers and best practices for leveraging the SnapLogic platform
Plan and execute strategic expansion planning rhythm of key business initiatives and key meetings that drive strategic alignment and execution excellence with cross-functional teams
Create and manage team launch schedules and checklists as part of a unified market expansion timeline
Partner across teams to ensure readiness for critical milestones & dependency requirements are met on time/on budget
Be the primary point of contact for GTM teams and customer communications across all levels of the organization internally and externally
Seek out data and deliver business insights/key learnings to help influence the path forward
Provide an objective viewpoint based on an in-depth understanding of the business
Track and report expansion status updates and continuously update timelines when changes occur, and proactively communicate to ensure cross team alignment
Drive contingency planning, priority negotiation, creative problem solving, and escalations as needed
Identify risks to account expansion, perform necessary due diligence, update plan of record documents, and socialize changes to stakeholders
Develop, document, and drive awareness of scalable processes and global best practices

Required Skills:

BA/BS in Business or Marketing related field (or similar work experience)
Knowledge of the IPaaS Markets and the SaaS industry trends, market conditions, and/or competitive landscape
8+ years experience of driving successful, complex consumer product launch or market expansion initiatives to achieve business growth
Proven track record driving clear communications, work across cultures, and influence stakeholders without authority
Experience leading business strategy, sales planning, product planning, and/or process optimization for large matrixes organizations
Experience managing workload within fast-paced time frame

Preferred Qualifications:

Experience in building new processes and managing change in growing companies to scale
Proven capacity to get things done at short notice while collecting information from a variety of internal and external sources
MBA/Master Degree in a related field

Why Join:

There's never been a better time to join SnapLogic. Here are a few reasons why:

Perks And Benefits: The list includes, but is not limited to: competitive salary, flexible PTO (USA employees), comprehensive healthcare; 401(k); FSA and supplemental insurance; paid parental leave; wellness and fitness reimbursements; gym and lunch on site (HQ); remote/hybrid work for majority of roles.

Company Momentum: Industry experts have consistently recognized our company, products, customers, and employees as best-in-class, from our year-over-year Leadership in Gartner’s iPaaS Magic Quadrant, to our 2021 CODiE Award win, to our recognition as a 2022 Bay Area Top Workplace.

Hot Market Opportunity: Leading organizations are embracing the cloud, data, and AI to rethink and rewire their businesses. According to industry analysts, the integration market alone is growing four times faster than the overall software market, approaching more than $5 billion in revenue.

Innovative Product: SnapLogic is the only company to provide a single, unified platform for all of a company’s integration and automation needs: application integration, data integration, API management, B2B integration, and data engineering.

World Class Customers: Hundreds of customers around the globe trust SnapLogic to handle their enterprise integration and automation needs. Our customers come first, and we’re proud of SnapLogic's industry-leading customer retention rate of over 95%.

SnapLogic is headquartered in San Mateo, CA with offices in New York, NY; London, UK; and Hyderabad, India.

To all recruitment agencies: SnapLogic does not accept unsolicited agency resumes. Please do not forward resumes to SnapLogic employees or to any other company location. SnapLogic is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the company. SnapLogic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SnapLogic complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. SnapLogic expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SnapLogic employees to perform their expected job duties is absolutely not tolerated.